General FAQs

We operate on a flat shipping rate based on the total amount spent with us.

United States 
$1 - $100 = $5 shipping fee
$100 - $499 = $7 shipping fee
$500 - $2,000 = $12 shipping fee

Canada
$1 - $60 = $5 shipping fee
$60 - $200 = $8 shipping fee
$200 - $320 = $14 shipping fee
$320 - $2,000 = $18 shipping fee

World Wide
$1 - $200 = $10 shipping fee
$200 - $350 = $15 shipping fee
$350 - $600 = $19 shipping fee
$601 - $2,000 = $30 shipping fee

Following are the terms and conditions that constitute our Shipping Policy.

Domestic and international Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days when item is in stock. If an item needs to be made please allow 1-2 weeks. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days to allow us to produce your item. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

USPS

Priority

SHIPPING INFORMATION

We operate on a flat shipping rate based on the total amount spent with us.

United States 

$1 - $100 = $5 shipping fee

$100 - $499 = $7 shipping fee

$500 - $2,000 = $12 shipping fee

Canada

$1 - $60 = $5 shipping fee

$60 - $200 = $8 shipping fee

$200 - $320 = $14 shipping fee

$320 - $2,000 = $18 shipping fee

World Wide

$1 - $200 = $10 shipping fee

$200 - $350 = $15 shipping fee

$350 - $600 = $19 shipping fee

$601 - $2,000 = $30 shipping fee

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses or International

Bexar Goodsships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Bexar Goods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Bexar Goods is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

We hope that this never happens, We offer a return policy that allows you to receive a refund for the purchase price of the item, excluding a 10% restocking fee. The item must be returned in new condition within 7 days of arriving at your destination. Please note that the buyer is responsible for all shipping fees associated with the return.

We offer an exchange policy for products that are the wrong size or color. You can request an exchange within 14 business days of the purchase date. The original item must be returned in like-new condition. However, please be aware that the buyer is responsible for all shipping fees involved in the exchange process.

If you've requested any modifications or customizations WE WILL NOT be able to accept a return or a refund as it is NOT a product design we have displayed on our website and cannot be resold.  

At BEXAR Goods Co. we stand for quality and craftsmanship.  Our products are guaranteed against defects in materials and craftsmanship.  Warranty covers manufacturers defects and/or defective leather or canvas. It does not cover neglect, misuse, staining, or the natural patina process.For leather items: all of the natural range markings are visible.  The beauty of each leather item is characterized by unique varying grain patterns and the subtleties of color and texture created by dyes and finishes.   Please allow/expect some of these natural markings and subtleties with any leather item offered.

All items are made to order. As a result, please allow up to 2 to 3 weeks for shipment of product. Current Porter orders will ship within 6 weeks of order placement. All packages are insured. We are not responsible for filing any claims that a package was not received. This is the buyers responsibility.Customer is responsible for any customs charges or fees that may be incurred by shipping to an international destination.

We primarily use English Bridle and Shell Corodovan leather.

English Bridle - We source all our english bridle from Wickett & Craig. Founded in 1867, Wickett & Craig resides in Curwensville, Pennsylvania here in the USA. Each cowhide of vegetable tanned leather is perfected in a labor-intensive, natural, eco-friendly process that produces superior leather. We use this leather because of its rich patina and beautiful color. Our products will not only endure, but also get better with age.

Shell Cordovan -  Our shell cordovan is sourced from Horween, located in the USA or Toscana, Italy depending on the availability. Shell cordovan is a dense fiber structure found only in the hindquarters of equine animals. The process for each shell cordovan hide typically takes 6 months to process, ensuring a rich, glossy look and highly coveted item by craftsmen and customers alike. It is exceptionally durable with high tensile fiber strength as well as aesthetically pleasing. It also has the unique characteristic of non-creasing.

Yes, we proudly make all our everyday carry leather products in the United States. All of our wallets, satchels, watch straps, and dry goods are made in San Antonio, Texas. Our Outland Provision collection of duffels and backpacks are designed by our team and then manufactured in Los Angeles, California. 

We believe in creating carry goods products that can journey the world with you, and develop character and charm from the adventures they experience with you. We are focused on making products that are practical, made with quality materials, and made to stand the test of time. 

Bexar Goods products are all American-made by our small team of craftsmen, artists, and all-around basses. We are an independent company that started with a simple concept of created high-quality leather goods at affordable prices. We started with a small investment from our own hard-earned cash and continue to grow from your support. 

Our prices are affordable and competitive. We base all our prices on a direct to consumer model. There’s no middle man or traditional retail mark-up, therefore we are able to offer our quality goods at lower prices. 

Unfortunately we don't offer any customized leather work or do any personalization for individual orders. We do offer a wide range of designs to accommodate as best as possible. 

We do! You can grab one right here.

Shopping for someone else but not sure what to give them? Give them the gift of choice with a Bexar Goods Co. Gift Card.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

We primarily sell our products online. We also have an airstream brick and mortar store, Outland Provision. We are also available in a variety of stores in the United States and across the globe. 

Visit us at our Airstream based mobile brick and mortar store located at 2202 Broadway ST. San Antonio Texas 78215. 

MORE INFO

Protecting your online ordering information is very important to Bexar Goods Co. We use standard encryption technology (SSL-secure socket layer) that guarantees the safety and protection of your order. We neither sell nor share your information to outside companies or third parties.

Users can place bids on items they are interested in. The highest bid at the end of the auction wins the item.

To place a bid, you need to create an account on our website. Once logged in, find the item you want to bid on and enter your bid amount.

No, once a bid is placed, it cannot be changed or canceled. Please ensure you enter the correct bid amount before submitting.

The duration of each auction may vary. The specific time frame will be mentioned on the item listing.

If you have the highest bid at the end of the auction, you will receive a notification or email confirming your win.

After winning an auction, you will be contacted regarding payment and delivery details. Please follow the instructions provided to complete the transaction.

Include a helpful and informative answer to the frequently asked question here.

Yes, you can track your bids by logging into your account and accessing the bidding page.

In order to be considered as a Wholesale Partner, please fill out our wholesale application here.

Please email info@bexargoods.com for more information.